Returns & Refunds

Overview

If you change your mind (it happens to the best of us), or wish to return an unwanted gift, please contact us, as we are happy to help you.Our refund and returns policy lasts for 14 days. If 14 days have passed since your purchase, we are unable to offer you a full refund or exchange. 

Please contact us at info@oofleslifestyle.com to start the return process.

There are a few things to note:

– All items must be returned in original condition and in the original packaging.
– The return shipping isn’t covered.
– The refunds will be free of charge and will always include the products amount of the items you are returning, the shipping amount will be deducted from the refund.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.


Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@oofleslifestyle.com for questions related to refunds and returns.